FAQ

There are at least three methods to know your IMEI. Look at your SIM tray; dialing the number #06#; find in iPhone Settings. Check how to find your IMEI / Serial Number here

Removal is possible for any version of Apple iPhone: iPhone X, 8, 8 Plus, 7 PLUS, 6S, 6, 5S, 5C, 5, 4S and 4.

Yes, you might be able to update your iPhone, iPad, or iPod touch wirelessly — or over the air. Do not update firmware throw PC!

You can delete iCloud account by yourself only in case when "Find My iPhone" function is disabled. If you do not know the password from iCloud account of the previous owner - use our software to remove it from device and you will have oportunity to use your own Apple ID.

All releases of the iOS operating system including 7, 8, 9, 10 and up to iOS 11.2 versions are supported and you can remove Apple ID from them. Unfortunately, 11.3 and next versions are NOT SUPPORTED.

You can delete (remove) Apple ID account remotely with a help of iRemove tools. Please check our How to remove Apple ID by Using iRemove Software Guide

Please do not mistake unlock and bypass terms! iRemove Tools propose bypass Apple ID service: After removing Apple ID from the previous iPhone owner Apple ID, you will be able to enter your Apple ID, buy and install your programs, update the iOS firmware, but only by "air" without connecting to a PC! However, if you try to Reset Device to factory settings - it will be blocked!

Absolutely! Even a baby will cope. The process of installing is easy and understandable.

Our team has developed a useful guide for our users. You will find there some tips that will help you with your problem. Check How to Remove Apple ID Guide here

If you have such problem you can always look to our PDF guide. It will help you to deal with this. Also you can check Troubleshooting page, or sent request to support team and you will get ASAP help.

After bypassing previous Apple ID, you will be able to use your own ID. With new Apple ID former owner could not put your device in a Lost mode..

After bypassing previous Apple ID, you will be able to use your own ID. With new Apple ID former owner would not have a possibility to trace your location.

YES, our iRemove Tools Software and removing Apple ID process is totall legal and safe. We also do not keep the personal information of our clients.

Please do not mistake Apple ID removal service with iCloud Activation Lock Bypass. To use iRemove Software, you should have full access to your iDevice settings. iRemove Tools is not working on iPhone or iPad reported as STOLEN or LOST. It does not support devices with iCloud Activation Lock screen.

The service on our website is covered by our 100% Money Back Guarantee. Please check our Refund Policy

You can get a refund during 5 days from the moment of purchase.

You can get a refund during 5 days from the moment of purchase.

We will get back to you as soon as our technical support looks into your problem (this usually takes from 10 minutes to 6 hours on business days). You will receive a response that can be read in your personal account. If you have further questions, please feel free to chat with our customer support representative directly in your account.

After payment is cleared, we will automatically create an account for each customer. This account contains information about all previous orders and payment history. It also allows contacting the technical support team. Login into your account and Click on the 'Open Ticket'. Please describe your problem. Provide as many details as possible. If possible, please also attach a screenshot of your PC screen showing the issue. Send us this message.

We offer you to read reviews about the service work on our official pages on social networks or on TrustPilot. We always welcome feedback from our customers! We also invite you to leave your feedback about us!