Customer Guide

How To: Force restart iPhone or iPad

Instructions on how to force restart your iPhone. These steps work with the iPhone 11/Pro/Max, iPhone XR/XS/Max, iPhone X, iPhone 8/Plus, iPhone 7/Plus, iPhone 6S/Plus

Video Guide Customer Tutorial

VIDEO GUIDE: Force restart an iPhone and iPad

Below you can watch a video guide showing step-by-step process of force restart of iPhone or iPad

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.

  2. Press and quickly release the volume down button.

  3. Press and hold the side button.

  4. When the Apple logo appears, release the button.


Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

Force restart iPhone 7 or iPhone 7 Plus

  1. Press and hold both the volume down button and the Sleep/Wake button.

  2. When the Apple logo appears, release both buttons.


force restart iPhone 7 and 7 Plus

Force restart iPhone 6s, iPhone 6s Plus, or iPhone SE (1st generation)

  1. Press and hold both the Sleep/Wake button and the Home button.

  2. When the Apple logo appears, release both buttons.


Force restart iPhone 6s, iPhone 6s Plus, or iPhone SE (1st generation)

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